“Dear Al,
 I wanted to sincerely thank
you  for the outstanding experience when purchasing my new BMW 328i. It was a
major  upgrade from my old VW Jetta and I am extremely satisfied with my
purchase.  Throughout this difficult decision making process you assisted me
greatly, and  carefully outlined all pros/cons of every car I was considering.
Because of your  honesty and integrity I knew I was in good hands. In the end,
you had not only  guided me toward the purchase of my new 328i – You had the
PERFECT car for my  needs!
Al, I cannot thank you enough  for making this a seamless transition into my new BMW. You now have a
client for  life and I will be sure to refer you to everyone I know!

Sincerely – a new member of
the  BMW Club,
Terris Anne”